Privacy Policy

Respecting your privacy; we value your trust.

This website https://superergo.in ("website") is managed and operated by SuperErgo India Pvt. Ltd. ("Company/We/us/SuperErgo"). We are dedicated to providing customers with the ultimate ergonomic experience through our innovative products and solutions.


Definitions

"Products" refer to the range of offerings available on the website, including but not limited to ergonomic furniture, accessories, and related items.

"you/your/user(s)" denotes any individual or entity accessing, utilising, or purchasing Products through the website.

"Personal Information" encompasses any data related to an identifiable natural person, including but not limited to name, address, contact details, payment information, and communication records.


About this Privacy Policy

Protecting your privacy is paramount to us. To ensure your peace of mind, We present this Privacy Policy elucidating our online information practices and empowering you with choices concerning the collection, handling, and utilisation of your Personal Information on or in connection with this website and its Products. We acknowledge and appreciate the significance of the Personal Information entrusted to us by you, and thus, We have instituted robust measures to safeguard this data and provide avenues for your review and management.


This Privacy Policy comes into effect as of 15th April 2024. It, along with the terms of use, delineates the Company’s stance on gathering, employing, and disclosing user information. users accessing or using the website implicitly consent to abide by this Privacy Policy.


If you seek additional information or have inquiries regarding Our Privacy Policy, feel free to reach out to us. Please note that this Privacy Policy solely pertains to Our online operations and is applicable to users engaging with Our website. It does not extend to information collected offline or through channels other than this website.


Consent

By utilising Our website, you implicitly consent to Our Privacy Policy and agree to its terms. your Personal Information may be collected when you choose to share it with us, such as when you:

Should you wish to revoke your consent concerning the collection, utilisation, and/or disclosure of your Personal Information as stipulated in this Privacy Policy, you may do so by notifying us in writing at the registered email address care@superergo.in.


Purpose of Collection and usage of Personal Information

At SuperErgo, safeguarding Personal Information is paramount. We have implemented stringent measures to ensure the security of the data we collect. your Personal Information is neither traded, sold, disclosed, nor transferred to third parties, except as explicitly consented to by you. you acknowledge and consent that the Company may access, preserve, and divulge your Personal Information as required by law or in good faith, under certain circumstances outlined herein.

Upon registering your account on the website, you may be required to furnish certain personally identifiable information. We collect only relevant Personal Information deemed necessary to understand your preferences and interests. The Personal Information collected is utilised solely to:


Disclosure of Personal Information

Certain Personal Information may be shared with and utilised by authorised third parties, including payment processors and service providers, to fulfil your purchase orders. However, unauthorised access to Personal Information collected on the website is strictly prohibited. The Company disclaims liability for any misuse or unauthorised access to your information by third-party websites.

In compliance with legal mandates, Personal Information may be disclosed to government agencies for identity verification, prevention of cyber incidents, investigation, prosecution, or enforcement of laws. Such information sharing is conducted in adherence to applicable laws and is not disclosed to unauthorised entities.


Transfer of Personal Information

In pursuit of enhancing personalization and service efficiency, We may share your Personal Information with Our affiliate or associate entities, ensuring data protection standards equivalent to those upheld by the Company. Business acquisitions or restructuring may necessitate the transfer of customer information, including Personal Information, to the acquirer or subsidiaries, adhering to data protection principles detailed in this Privacy Policy.


Force Majeure Event

The Company disclaims responsibility for any loss, damage, or misuse of your Personal Information attributable to a Force Majeure Event. This includes events beyond reasonable control, such as natural disasters, civil unrest, or governmental actions.


Log Files

We employ standard log files to track visitors' interactions with the website. These logs include non-personally identifiable information such as IP addresses, browser types, and timestamps. Log file data aids in analysing user trends and administering the website.


Use of Cookies and Web Beacons

Similar to other websites, SuperErgo utilises cookies to optimise user experiences and customise website content based on browsing behaviours. Cookies are stored locally on your device and can be managed through browser settings. We do not control third-party cookies and encourage users to review the privacy policies of such entities.


Advertising Partners Privacy Policies

Third-party advertising companies may display advertisements on the website, utilising cookies or similar technologies to gauge ad effectiveness and tailor content. Users accessing third-party websites are encouraged to review their respective privacy policies, as We disclaim responsibility for such entities' practices.


Minors

Our commitment to protecting minors extends to fostering a safe online environment. We urge parents and guardians to monitor minors' online activities and employ parental control tools as needed. The website is not intended for minors, and We do not knowingly collect Personal Identifiable Information from them. If such information is inadvertently collected, please notify us promptly for remedial action.


Assessing, Reviewing, and Changing your user account

Registered users may review and modify personal information submitted during registration. However, We reserve the right to retain prior information for dispute resolution or legal compliance purposes. Users are advised that complete removal of Personal Information may not be feasible due to technical constraints.


Retention of Information

Your Personal Information is retained on our servers for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Legal, regulatory, or contractual obligations may necessitate extended data retention periods.


Changes to the Privacy Policy

The Company reserves the right to amend this Privacy Policy without prior notice. Users are encouraged to periodically review the Policy for updates. Rest assured, any changes introduced will not diminish the protection afforded to users' privacy.


Local Regulations

Users accessing the website from outside India do so at their own risk and are responsible for compliance with local laws. The Company does not guarantee availability of website content in such locations and disclaims liability for non-compliance with local regulations.


How to Contact us

For any queries or concerns regarding this Privacy Policy, please reach out to us via phone at +91 8149230934, email at care@superergo.in, or postal mail at 68/80 Om Housing Sosayati, DTC 4570015/Pole No MZR-1,  Akola- 444001, Maharashtra

Governing Law and Jurisdiction

This Privacy Policy is subject to interpretation and enforcement in accordance with the laws of India. By accessing or using this Website, you expressly consent to the exclusive jurisdiction of the competent courts located in Akola, Maharashtra, for any dispute or matter arising out of or relating to this Privacy Policy.