10-day risk-free returns
Not thrilled with your new chair or table? No problem! SuperErgo offers an easy, no-questions-asked return policy within 10 days of delivery. Enjoy a full refund and free doorstep collection.
How to return the product?
1.Initiate the return: Send an email to care@superergo.in with the subject "Return Request - < Order number >" and include the following details:
- Full name
- Order number (you will find this in the email when you placed the order)
- Email ID
- Phone number
- Collection address
- Reason for return
2.Schedule collection: After receiving your request, we'll contact you to set up a free doorstep collection.
3.Prepare for return: Carefully disassemble the chair or table and pack it back into its original packaging.
4.Receive your refund: Once the product is collected and inspected, your refund will be processed.
Terms & Conditions
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Return period:You have 10 calendar days from the date of delivery to return your product, as per our tracking records.
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Eligibility requirements:
- The chair or table must be returned in its original packaging and in excellent condition.
- All parts must be intact and undamaged.
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Damage fees:If the chair or table is damaged upon return, a fee of up to 30% of the purchase or product value may be applied, depending on the product's condition and packaging after inspection.
Important notes
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Refund processing:Refunds will be issued to the original source of payment. Please allow up to five business days for the refund to be processed once we have all necessary information.
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Marketplace purchases:This return policy applies only to products purchased from our online store. For items bought from online marketplaces (such as Amazon), please refer to the respective marketplace's return policies.